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Get expert assistance with your onefasthard hardware wallet, cryptocurrency security, and DeFi

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Email Support

support@onefasthard.store

Response within 24 hours
Support Hours

Monday - Friday: 9:00 - 18:00 CET

Weekend support available for urgent issues
Address

onefasthard Technologies B.V.
Keizersgracht 123
1015 CJ Amsterdam
Netherlands

Popular Topics
  • Fingerprint setup and troubleshooting
  • DEX Hardware Wallet and Jupiter integration
  • Mobile app connectivity issues
  • Cryptocurrency wallet support
  • Security best practices

Frequently Asked Questions

Common questions about onefasthard hardware wallets and crypto security

The onefasthard hardware wallet uses advanced biometric security with encrypted fingerprint storage. Your fingerprint data is stored locally on the secure element chip and never transmitted or stored on external servers. This provides Trezor and Ledger-level security with added biometric convenience.

No. onefasthard is a non-custodial hardware wallet. It does not offer any Hardware Wallet or trading functionality. Its sole purpose is to securely store and manage your private keys offline.

A hardware wallet is a physical device that stores your private keys offline. It provides the highest level of protection against online threats such as hacking, phishing, and malware.

Yes, onefasthard is compatible with popular wallet software including Trezor Suite, Ledger Live, MetaMask, and other standard hardware wallet interfaces. You can use your existing workflows while benefiting from enhanced fingerprint security and DEX trading capabilities.

onefasthard hardware wallets come with a 2-year manufacturer warranty covering hardware defects and fingerprint sensor issues. The warranty includes free firmware updates, priority customer support, and replacement devices if needed. EU consumer rights apply for additional protection.
EU Consumer Protection

For disputes related to online purchases, you can access the European Commission's Online Dispute Resolution platform.

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